Announcement Regarding the Suspension of Withdrawal Service
BNQ Global
Updated at: a day ago
Dear Users:
Our platform's security monitoring system recently detected anomalies. Following an emergency investigation by our technical team, it has been confirmed that part of the platform's systems have been attacked by hackers. To ensure the safety of user assets and prevent further escalation of risks, the platform has immediately suspended withdrawal services and activated the highest-level security emergency response mechanism.
Currently, our technical team is working diligently to investigate the cause of the vulnerability, assess its impact, and collaborate with third-party security agencies to conduct a comprehensive security audit and system hardening.
Withdrawal services will remain suspended until the issue is fully identified and security upgrades are completed. Platform operations and user asset verification are proceeding smoothly.
The following are the subsequent developments:
The technical team will continue to investigate and fix the vulnerability
A comprehensive verification of the platform's asset security status
Completion of system security upgrades and third-party audits
The investigation results and subsequent solutions will be released to the community this week
The resumption time for withdrawals will be announced separately based on the security assessment results.
Thank you for your continued understanding, support, and trust. The platform will adhere to the principles of openness, transparency, and responsibility, and will promptly update the community on the latest developments.
BNQ Team
June 9, 2026